This Privacy Policy sets out how Starfortis and its subsidiaries (“we”) uses and protects and individual’s personal data, including data from our website.

Starfortis is committed to obtaining user data through lawful and transparent means, with your consent. We are also committed to protecting the privacy of our clients and user of our website.

If you have any questions about this Privacy Policy or questions regarding how your personal data is being processed, them please send your query to our Data Protection Officer at admin@starfortis.co.uk

1. HOW YOUR PERSONAL DATA IS COLLECTED BY Starfortis

This includes personal data you provide when you:

• Subscribe to our mailing list
• Register your interest for one of our products or services
• Request marketing materials to be sent to you
• Respond to one of our online adverts by filling out a form
• Provide feedback to Starfortis or a member of the team
• Apply for a job at Starfortis or one of our sister companies

2. THE DATA WE COLLECT

We may collect, use, store and transfer different kinds of personal data about you that you have provided us, including but not limited to:

• Your Identity
• Your name (first, middle, maiden, last)
• Date of Birth
• Gender
• Birth city and country
• Information listed on your passport
• Your Contact information
• Contact or postal address
• Billing address
• Email addresses
• Telephone numbers
• Proof of your identity and address in accordance with UK Anti-Money Laundering (AML) legislation
• Financial & Transactional Data
• This includes bank account details
• Details regarding payments to and from you
• Technical & Profiling Data
• Usernames and Passwords for access to portals and systems for which Starfortis has provided you access
• Purchases and/or reservations made by you
• Operating system and other devices you use to access our website
• Products or services you’ve viewed or searched for
• The length of time you’ve spent on specific pages and interactions within those pages

3. STORING YOUR DATA

Starfortis will store your personal data securely and do our utmost to protect your data, documents you’ve sent to us and your privacy using secure systems and technology.

Starfortis may contract a third party to process your data on our behalf. If this occurs, they will do so in accordance with our direct instruction and not for any other purpose.

4. YOUR RIGHTS (ACCESSING YOUR DATA)

You can request that we do not use your data for marketing purposes. You can do this by unsubscribing from our marketing communications or by contacting us at any time at admin@starfortis.co.uk to withdraw your consent.

Under GDPR, you have the right to:

• Be Informed of the information pertaining to your data (this privacy policy)
• Request access to the data Starfortis holds about you
• Request that your personal data be transferred to another person (with their permission)
• Opt out of direct marketing (by contacting admin@starfortis.co.uk)
• Request deletion of data that Starfortis holds about you (where legally permitted)
• Request your data be restricted from processing

5. CONTACTING YOU

Starfortis will only contact you if:

• You’ve asked to be contacted by one of our representatives
• You’ve provided your contact information to us through one of our marketing channels
• Your contact details are featured in a third-party contact list in which you’ve been included by consent
• We have products or services offered by us or our partners, that we believe would be of legitimate interest to you, based on your interaction with us.
• You will receive a telephone call, emails or SMS from Starfortis if you have contacted us using an online contact form.
• Starfortis also engages in business to business marketing activity. Other businesses who work with Starfortis may contact you about products or services they offer that fall within the remit of legitimate interest.

6. USE OF COOKIES AND PIXELS

A cookie is a small file that a website might send to a user’s computer during a browsing session to improve their experience.

Starfortis uses cookies to:

• Collect anonymised data about the number of visitors to our website and corresponding pages, so that we’re able to make improvements where applicable.
• Ensure content is easy to find and visitor preferences are remembered
• Recognise if a visitor to the site is registered with us in any way

A pixel is a small tracking image which is inserted into some of our marketing and communications to track engagement.

Starfortis uses pixels to:

• Collect anonymised data about the number of times an email has been opened and read, to quantify the impact of a campaign or style of messaging.
• Understand the type of device used, so that it can better understand our clients and their preferred points of access.

7. INFORMING US OF CHANGES TO YOUR PERSONAL DATA

It is important that we hold the most accurate and up-to-date data for you. Please keep us informed of any changes to your personal data by contacting us on admin@starfortis.co.uk

8. LEGAL INFORMATION

9. CHANGES TO THIS PRIVACY POLICY

You can contact the Data Protection Officer for Starfortis at:
Starfortis Asset Management
SAS House
Chiperfield Road
Hertfordshire
WD4 9JB

Or by emailing admin@starfortis.co.uk

Please address all correspondence for the attention of the Data Protection Officer

Starfortis T/A Wealth Capital Ltd is registered in England under registration number 15434644

On occasion we may need to update our Privacy Policy. You can find any updates to the policy on this page. We may choose to email you with amended details.

10. YOUR RIGHT TO COMPLAIN

If you have a concern with the way Starfortis handles your data or if you have a specific complaint related to data, please direct it to the Data Protection Officer using the details set out above in section 8 of the Privacy Policy.